SHIPPING & DELIVERY

 

General
At Soothe & Inspire, each order is packed with care to ensure your candles arrive safely and beautifully.

 

Shipping locations
We currently ship within New Zealand only.

 

Processing time
Orders are typically processed within 2–4 business days. As our products are handcrafted in small batches, processing times may be slightly longer during busy periods.

 

Delivery timeframes
Estimated delivery times once dispatched are:
• Urban areas: 1–3 business days
• Rural areas: 2–5 business days

Delivery times are estimates only and may vary due to courier delays.

 

Shipping costs
Shipping costs are calculated at checkout. Any free shipping promotions will be clearly displayed on our website.

 

Tracking
Tracking details will be provided where available once your order has been dispatched.

 

Packaging & care
Our products are packaged securely to minimise damage during transit.

 

Incorrect details
Please ensure your delivery details are correct at checkout. We are not responsible for delays or lost parcels due to incorrect information.

 

Shipping & Processing

Orders are processed within 1–3 business days.
Shipping times may vary depending on location. Once an order has been dispatched, Soothe & Inspire is not responsible for delays caused by the courier.

 

Contact us
If you have any questions about shipping or delivery, please contact us at:
info.sootheandinspire@gmail.com