TERMS & CONDITIONS

 

General
By accessing and using the Soothe & Inspire website, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

 

Products
All products are handcrafted and may vary slightly in colour, appearance, or finish. These variations are a natural part of the handmade process and are not considered faults.

 

Pricing
All prices are listed in New Zealand dollars (NZD) and include GST where applicable. Prices are subject to change without notice.

 

Orders
We reserve the right to refuse or cancel any order at our discretion. Once an order has been placed and processed, it cannot be modified.

 

Shipping
Shipping timeframes and costs are outlined on our Shipping & Delivery page. Delivery times are estimates only and may vary due to courier delays.

 

Returns & refunds
Our returns and refund policy is outlined on the Returns & Refunds page. Please refer to this page for full details.

 

Use of products
Our candles are intended for personal use only. Please follow all candle care and safety instructions provided. Soothe & Inspire is not responsible for damage caused by misuse of products.

 

Intellectual property
All content on this website, including text and images, is the property of Soothe & Inspire and may not be copied or used without permission.

 

Privacy
Your use of this website is also governed by our Privacy Policy.

 

Changes to these terms
We reserve the right to update or modify these terms and conditions at any time without prior notice.

 

Contact us
If you have any questions regarding these terms, please contact us at:

info.sootheandinspire@gmail.com